Shipping And Delivery Policy


Welcome to Modern Abaya (“We” or “Us”) - Your Haven for Timeless Elegance!

Shipping

Embark on a journey of grace and modesty with our Islamic traditional clothing. To ensure your experience is as seamless as our fabrics, kindly review our Shipping And Delivery Policy. Your purchase on https://modernabaya.com (“Website”) signifies an agreement with the following terms:

General:

Our stock is as rich as the heritage we celebrate. While we aim for accuracy, occasional stock adjustments may occur. In such cases, we'll fulfill available items, contacting you to discuss restocking or initiate a refund.

Shipping Cost

International shipping costs are calculated based on weight, dimensions, and your item's dream destination. Payment for shipping will be collected with the purchase. Currently, we take orders within India only through the site. You can contact us for any international deliveries via our Contact Us Page. For all eligible customers, shipping is free for those ordering in India, and there are no hidden charges.

This price will be the final price for shipping costs to the customer.

Delivery

Domestic Delivery Time

Domestic shipments grace your doorstep within 3 - 10 business days, adding serenity to your wardrobe.

International Delivery Time

International orders embark on a journey of 5 - 22 business days, depending on the chosen courier.

Dispatch

Orders are ready to dazzle within 2 business days.

Usual working of our warehouse is from Monday to Saturday during standard business hours. Depending on the delivery partner, we may dispatch on Sundays also. During national holidays, we do not dispatch the items. In such instances, we will try to minimize the possible delays in dipatch as much as possible

Deliery Address Change

You can change your delivery address before the order is dispatched.

Out of Stock Items

If an item/items is/are out of stock, we will dispatch only once the items are back in stock. If there are multiple items in the order we will reserve all other items for you. If for any reason, the item is not back in stock, we will process full refund of your order for all prepaid orders

Late Delivery

You can contact us or our delivery partner for late deliveries. Each dispatched item will be assigned a tracking id. This can be used to track the items.

Delivery Tracking

Once an item is dispatched, you will receive a link to track the delivery. The link will be provided through our delviery partner. You can follow the progress of the shipment through this link.

Item Damaged In Transit?

Damaged parcel drama? Reject it or, if delivered, contact us for the next steps.

Taxes

The item price shown on the website already includes Sales tax.

International shipments encounter no surprise fees, as duties and taxes are pre-paid.

Customer Service

For all inquiries, reach us by emailing at support@modernabaya.com. Our customer service stars are here to ensure your modest attire journey is always filled with grace and harmony! You can also contact via our Contact Us Page.

Note:

We cherish the trust you place in Modern Abaya, and your satisfaction is our paramount concern. All customer claims and return/refund requests are honored with the utmost care, subject to Modern Abaya's satisfaction.

Modern Abaya holds the exclusive right, at its sole discretion, to revise, alter, modify, supplement, or remove any part of this policy at any time, without prior written notice. We entrust you with the responsibility to periodically review this policy for any updates or changes.

For any further inquiries regarding returns, exchanges, or refunds, please connect with our dedicated customer support team at support@modernabaya.com. Your journey with us is precious, and we are here to ensure it remains filled with grace and harmony.